Dell Security Customer Advantage Program

Dell Security Customer Advantage Program
Straightforward upgrades and competitive trade-ins for Dell Security customers!

The Dell Security Customer Advantage Program offers an upgrade path from current Dell™ SonicWALL™ products, as well as a trade-in path from competitors’ products, in addition to special pricing on a wide range of Dell Security products. This offer recognizes the past investments that customers have made and helps them maintain optimal security by letting them easily and affordably replace their existing security appliances.

Customers who purchase the complete set of subscription services and support when upgrading to a Dell SonicWALL product or trading in a competitive product can save up to 50 percent on the total annual cost of that solution, compared to the cost of buying the hardware separately and renewing services each year. Subscriptions are available in two- and three-year terms for maximum flexibility.

The Customer Advantage Program is comprised of four different offers: the Secure Upgrade Plus, Competitive Trade-In, Dell Loyalty and Customer Loyalty offers.

Secure Upgrade Plus is designed for current, qualifying Dell SonicWALL customers who wish to upgrade from older Dell SonicWALL appliances, as well as for those who want to trade in competitors’ appliances. The Competitive Trade-In Offer lets qualified customers and prospects trade in their old Dell SonicWALL network security firewalls, secure mobile access and email security products for new Dell SonicWALL firewalls, secure mobile access and email security products at significant discounts. The Dell Loyalty Offer gives current, qualified Dell business customers the chance to save on new purchases of Dell SonicWALL network security firewalls, secure mobile access and email security products. The Customer Loyalty Offer offers special pricing to customers who make an upgrade or trade-in purchase and who purchase up to three additional products from our Dell Security lines.

See Terms and Conditions for qualified upgrade paths. For details on arranging upgrades to Dell SonicWALL SuperMassive™ Series products, contact us today!

Benefits:

  • Special pricing on upgrades, Dell SonicWALL products or trade-ins of a competitive product
  • Provides a credit for your old appliance
  • Enables service transfers for subscription services and support services
  • Includes qualification for the Customer Loyalty Offer
  • Provides a broader choice of qualifying solutions
  • Features flexible, simplified subscriptions

Features:

  • Special pricing - Enables customers to upgrade their Dell SonicWALL products, replace competitive products for Dell SonicWALL products and obtain special pricing on select Dell Security products.
  • Financial rewards for enhancing security - Lets customers save up to 50 percent on total annual solution costs (in contrast to the cost of buying the hardware separately plus one year of services each year).
  • Transfer of service and support subscriptions - Customers can transfer their service and support subscriptions from their old Dell SonicWALL appliance to their new appliance (within approved upgrade paths). The transfer will equal the time remaining on the old appliance.
  • Customer Loyalty Offer qualification - Customers who participate in the Customer Advantage Program are eligible for preferred pricing (30 percent less than MSRP on an appliance) on the purchase of additional products from select Dell Security product lines
  • Broader choice of qualifying solutions - The Customer Advantage Program features a wide range of network security, secure mobile access (SSL VPN) and email security solutions.
  • Flexible, simplified subscriptions - Give customers a choice of two- and three-year terms.

Customer Advantage Program terms and conditions:

The Customer Advantage Program

To qualify for the Customer Advantage Program, the participant must be the legal Owner of the Eligible Dell SonicWALL Product or Eligible Competitive Product. In order to purchase the corresponding Dell SonicWALL Replacement Product or purchase an Eligible Dell SonicWALL Product, the Eligible Dell SonicWALL or Eligible Competitive Product must be (i) currently registered with the manufacturer, and (ii) listed in the Eligible Product Matrix below.

In all cases, customers are advised to consult the Eligible Product Matrices for each product line prior to completing any purchase. End customer contact information must be provided at the time of registration regardless of which party (i.e., the end- customer or reseller) is completing the registration process

Dell reserves the right to validate legal ownership (e.g., by requiring a receipt or invoice showing proof of ownership).

Definitions:

For purposes of the Customer Advantage Program, the following definitions apply:

  • Registration Date means the day the Owner registers the Replacement Product with a valid account on www.MySonicWALL.com.
  • Eligible Dell SonicWALL Product means the Dell SonicWALL product the Owner has agreed to replace and remove from service that is listed in the Eligible Product Matrix below.
  • Eligible Competitive Product means the competitive manufacturer’s product that the Owner has agreed to replace and remove from service and is listed in the Eligible Product Matrix below.
  • Replacement Product means (i) the Dell SonicWALL appliance that replaces the Eligible Product, (ii) is listed in the Eligible Product Matrix below and (iii) is purchased through Secure Upgrade Plus.
  • Owner means the person who has legal ownership of the Eligible Dell SonicWALL or Eligible Competitive Product.

Customer Advantage Program Eligible Product Matrix:

Eligible Dell SonicWALL products and replacement products


Network Security/Firewall Appliances
Eligible Legacy UTM Appliances Replacement Products
  • TZ 100, TZ 100 Wireless
  • TZ 150, TZ 150 Wireless
  • TZ 170, TZ 170 Wireless
  • TZ 170 SP, TZ 170 SPW
  • TZ 180, TZ 180 Wireless
  • TZ 190, TZ 190 Wireless
  • TZ 200, TZ 200 Wireless
  • TZ 210, TZ 210 Wireless
  • TELE, TELE2, TELE3, TELE3 SP
  • SOHO, SOHO2, SOHO3
  • SOHO TZW
  • SOHO Telecommuter
  • SonicWALL Plus
  • SonicWALL DMZ
  • XPRS, XPRS2
  • PRO 100
  • NSA 240
  • TZ 205 Series
  • TZ 215 Series
  • NSA 220 Series
  • NSA 250M Series
  • PRO, PRO 200, PRO 230, PRO 1260, PRO 2040
  • NSA 240
  • NSA 2400
  • NSA 2400MX
  • NSA 3500
  • NSA 2600
  • NSA 3600
  • PRO-VX, PRO 300, PRO 330, PRO 3060, PRO 4060
  • GX250
  • NSA 3500
  • NSA 3600
  • NSA 4600
  • PRO 4060, PRO 5060c, PRO 5060f
  • GX250
  • NSA 4500
  • NSA 4600
  • NSA 5600
  • GX650
  • NSA 5000,
  • NSA E5500, NSA E7500, NSA E8510
  • SuperMassive 9200
  • SuperMassive 9400
  • SuperMassive 9600
Email Security Appliances
Eligible Legacy ES Appliances Replacement Products
  • ES 200
  • ES 300
  • ES 400
  • ES 3300
  • ES 4300
  • Virtual Appliance
  • ESA 500, ESA 6000
  • ES 4300
  • ES 8300
  • Virtual Appliance
  • Hosted Email Security
  • ESA 8000
  • ES 8300
  • Virtual Appliance
  • Hosted Email Security
Secure Remote Access Appliances
Eligible Legacy SSL VPN Appliances Replacement Products
  • SSL VPN 200, SSL VPN 2000
  • SRA 1600
  • SSL VPN 2000, SSL VPN 4000
  • SRA 4600
  • SRA 1200
  • SRA 1600 (Hardware and Support (Only)
  • SRA 4600 (Hardware and Support (Only)
  • SRA 4200
  • SRA 4600 (Hardware and Support (Only)

Dell SonicWALL service transfers

The following service and license subscriptions will be transferred from the Eligible Dell SonicWALL Product to the corresponding Replacement Product pursuant to the Customer Advantage Program:

  • Comprehensive Gateway Security Suite (CGSS)
  • Anti-Virus Services (all versions)
  • Licenses for VPN Client
  • Other applicable service and support licenses
    – Dynamic Support 24x7 for SSL VPN
    – Email Protection with Dynamic Support for Email Security

Term subscription licenses will be transferred and continue on the Replacement Product for the remaining term. Purchased service and support licenses will be transferred for the remaining term of such service. Outstanding warranty or firmware upgrade terms (including but not limited to “free firmware for life”) are not transferable.

The Owner must identify an Eligible Dell SonicWALL Product before the Owner can register the Replacement Product. Once the Replacement Product has been registered, the user must transfer services from the Eligible Dell SonicWALL Product to the Replacement Product within sixty (60) days. The Eligible Dell SonicWALL Product will be removed from www.MySonicWALL.com at the time that the services are transferred to the Replacement Product. If the services are not transferred within sixty (60) days Dell will automatically transfer such services after such time period. The Eligible Dell SonicWALL Product will be deactivated and may not be re-registered, updated, supported, returned or upgraded.

The subscription services included with the applicable Replacement Product SKU purchased will be activated at the time of registration.

Customer Advantage Program Competitive Product Matrix:

Eligible Dell SonicWALL products and competitive products


Eligible Competitive Products
Dell SonicWALL Barracuda Check Point Cisco Fortinet Juniper Palo Alto Networks Symantec WatchGuard
TZ 205, TZ 215, NSA 220, NSA 250M SGS 400 Series, F10, F100, F200, X200, X201, X300 Safe@Office Series, UTM-1 Edge Series PIX 501, PIX 506, ASA 5505, ASA 5510, ASA 5512-X FG 30B Series, FG 40C Series, FG 50B Series, FG 60 Series, FG 60B Series, FG 60C Series, FG 80C Series, FG 100/100A, FG 100D, FC 110C NetScreen 5GT Series, SSG-5 Series, SSG-20 Series, SRX-100 Series, SRX-110 Series, SRX-210 Series, SRX-220 Series, SRX-240 Series, NS-25 PA-200, PA-500, PA-2020 SGS 400 X-Edge Series, X-Edge eSeries, SOHO6 Series, XTM 22/23/25/ 26/33/115/330, X550e, X750e, X700, X500, XTM525, XTM535
NSA 2600 F200, F300, X300   ASA 5510 FG 100A, FG 110C, FG 200A, FG 300A, FG 100D, FG 200A/B, FG 300A NS-25 PA-200   X500, X550e, X700, X750e, XTM525, XTM535
NSA 3600 SGS 5620, F300, F400, X300, X400   PIX 506, PIX 515, ASA 5510, ASA 5520, ASA 5512-X, ASA 5540 FG 400, FG 400A, FG 200A/B NS 50, SSG-140, NS-204, NS-240, SSG-320, SRX 220, SRX 550 PA-500, PA-2020 SGS 5620 XTM 510, XTM 520, X1250e, X1000, X1000e, XTM 535, XTM 545
NSA 4600 SGS 5620, F400, X400 UTM-1 450 PIX 515, ASA 5515-X, ASA 5520, ASA 5525-X, ASA 5540 FG 200A, FG 300A/C, FG 310B, FG 500, FG 500A, FG 600C, FG 800C NS-204, SSG-320, SRX 550 PA-500, PA-2050 SGS 5620 XTM 530, XTM 810, X5500e, X2500e, X5000, X6500e, X6000, XTM545, XTM850
NSA 5600 SGS 5640, F600, X600 UTM-1 1050, 2205, 2207, 2208, 2210 PIX 535, ASA 5515-X, ASA 5520, ASA 5525-X, ASA 5540, ASA 5550 FG 300, FG300A/C, FG 310B, FG 400/400A, FG 600C, FG 800/800C NS-208, NS-500, SSG-520, SRX 650 PA-2020, PA-3020, PA-4020 SGS 5640 XTM 810, XTM 820, X6500e, X6000, XTM 850, XTM 860
NSA E6500, NSA 6600 SGS 5660, F800 UTM-1 2050, 4200 ASA 5540, ASA 5545-X, ASA 5550 FG 600C, FG 1000C, FG 1240B, FG 3000, FG 4000, FG 4010, FG3000, FG3016B, FG4000P/S, FG4010B, FG5000 NS-1000, SSG-520 PA-3020, PA-2050, PA-4050 SGS 5660 XTM 820, X8500e, X8000, XTM 870
NSA E8500   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A SG 1000/2000, SRX 650 PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9200 F900 FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9400   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4060, PA-5020   XTM 1050, XTM 1520, XTM 1525, X8500e-F
SuperMassive 9600   FW-1 NG, VPN-1 NG, 4600 ASA 5540, ASA 5550, ASA 5585, ASA 5585-X FG1240B, FG3000, FG3016B, FG3810A ISG 1000/2000, SRX 650 PA-3050, PA-4020, PA-4050, PA-4060, PA-5020, PA-5050   XTM 1050, XTM 2050, X8500e-F

Note: Other eligible vendors include: Astaro, Phion, Netasq, Arkoon, Clavister, Internet Security Systems (IBM), Secure Computing, SourceFire

Email Security Appliances:

SonicWALL Any Competitor Appliance (hardware or virtual), software or service
ESA 3300 or ESA 4300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier.
ESA 4300 or ESA ES 8300 1,000 to 5,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier.
ESA ES 8300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint, MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier.

Secure Remote Access Appliances:

SonicWALL Juniper Cisco Citrix Barracuda WatchGuard
SRA 1600, SRA 4600 SA700, MAG 2600 ASA 5505 CAG 2010 Model 280 380, 480 SSL 500, SSL 560
SRA EX6000 SA2500 ASA 5510, ASA 5520, SA4500 CAG 7000 - -
SRA EX7000 SA4500, SA6500 ASA 5550, ASA 5580, SA6500 CAG 9000 - -

Terms and Conditions:

Purchase and registration of the Eligible Competitive Product requires six (6) months prior ownership of an Eligible Competitive Product. As a condition of this program, the Owner agrees that he/she will dispose of the Eligible Competitive Product within sixty (60) days of the Registration Date. If proof of ownership of the Eligible Competitive Product is not available within fifteen (15) days upon written request from Dell SonicWALL or if the Eligible Competitive Product is not disposed of within sixty (60) days of Registration Date of the Replacement Product Dell SonicWALL reserves the right to terminate the services applicable to the Replacement Product SKU.

In order to register the Replacement Product, the Owner must provide current contact details (i.e., contact person’s name, e-mail address, business phone number, organization name, and physical address) and certify that all responses in the required fields of the Competitive Replacement Form are true and correct.

To qualify for the applicable Customer Loyalty Offer, the Owner must participate in the Secure Upgrade Plus or Competitive Trade-in offers.

Important Notice and Disclaimer: In all cases, end-users and Resellers should consult the Eligible Product Matrices for each product line in advance of any purchase. Dell SonicWALL reserves the right to either deny or adjust entitlements to reflect any misrepresentation of eligibility. Dell SonicWALL reserves the right to make changes to the Customer Advantage Program at any time without notice.